TESTIMONIALS
“Hobart Eye Surgeons has found RiskClear to be an outstanding partner in managing our clinical risk, quality improvement, and compliance obligations. The platform is comprehensive, well-designed, and easy for our team to integrate into daily workflows. The support we continue to receive is always responsive and genuinely helpful. RiskClear has become an essential part of how we maintain high standards of safety and care.”
Tim Traill – Managing Director; Hobart Eye Surgeons
“RiskClear has provided us a safe and easy platform to work with, to be able to meet all requirements for accreditation purposes and to run and maintain a successful business. The business owners and support service staff ensure RiskClear is compliant with the Commissioners requests to provide the correct information for accreditation purposes. The platform is easy to implement & follow. It is invaluable. The program itself, is module based , so it is a very useful tool to navigate maintain, allocate, monitor and provide reports to all levels eg Board, management & staff. The auditors are very familiar with RiskClear and are happy to log in and review reports and data - Its all there at their fingertips. There are many risk management programs on the market but nothing compares to RiskClear. It is the best system available for any business to show performance and outcomes. It is the complete package.”
Fiona Svamvur – DON; Hobart Eye Surgeons
“City Fertility has been utilising RiskClear since 2021 across our Day Hospitals and Procedure Centres. The platform has enabled us to focus effectively
on risk management and quality improvement initiatives. Its simplicity and ease of use make it an invaluable tool for our teams.
We are now expanding our use of RiskClear, recognising the extensive support it provides across multiple areas of our operations — including auditing,
maintenance, and staff and doctor credentialing. The support we receive from both John and Giselle is exceptional. We are truly grateful for their dedication
and hard work over the past four years.”
Elisha Brown – National Operations Manager; City Fertility Day Hospitals
“We’ve found RiskClear to be an indispensable platform in our hospital’s quality and risk management processes. John and Giselle are exceptionally
responsive to our needs, always open to suggestions for enhancements, whether in response to changing legislation or general process improvement.
Their genuine commitment to refining and evolving their product for the benefit of their clients is exemplary.
The system itself is intuitive and easy to navigate. After some brief orientation, users will be able to explore and utilise its many
features with confidence. We now manage all our staff and VMO credentialing, WHS reporting, infection control, incident and risk reporting,
consumer feedback, quality improvement initiatives, documents and policies, and audit schedules entirely through RiskClear. The extensive
selection of reporting options allows data to be easily analysed from the micro to the macro and the ability to retrieve reliable, real-time
evidence is just a few keystrokes away. The system is also highly customisable at every level. I would not hesitate to RiskClear for any sized health facility.”
Nairn Scott – Quality Manager; East Sydney Private Hospital
“Adora has been using RiskClear since June 2022 in our Fertility Clinics and Day Surgeries, and we are very happy users!
John and Giselle have been extremely professional and committed in delivering the implementation, maintenance,
and training of the platform.
RiskClear is a simple and easy to use ‘one stop shop’ for all risk management and
quality improvement programs. It is great to be able to access both fertility and day surgery through the same platform.
I would highly recommend RiskClear.”
Marje Rauhala – National Quality, Risk and Compliance Manager
Adora Fertility and Day Surgeries
“RiskClear has made completion of our quality circle visible, consistent and reportable.
Both staff and management find it easy to use which
has meant that any incidents are actioned quickly and monitored over time. Staff also appreciate receiving a response on the progress and
outcome of their reports.
This system provides the required links between risk, incidents, quality, audit and training to
enable managers and staff to respond to identified gaps and improve patient outcomes. Being able to allocate tasks, automate reminders
and ensure follow up is vital to responsive health care. RiskClear is easy to use, and John and Giselle provide friendly, professional
training and support. Their collaborative approach, along with their comprehensive manual, online support and email tutorials enables
effective use of the software.”
Ros Kaine – Projects Officer, Neerim Health, VIC
“RiskClear has enabled us to replace a manual system with a much more efficient way to manage our quality recording and reporting which saves a lot of time and worry and encourages all staff to be part of the process. John and Giselle are extremely helpful and always respond promptly when we need to reach out for assistance.”
Kathy Howling - General Manager, ParkView Day Surgery, SA
"We love using RiskClear!! It has made the quality program much easier to manage and the team are always very responsive and helpful."
Maree Lim - General Manager, Monash Surgical Private Hospital, VIC
"Loving the program! Makes my life so much easier."
Robyn Wall - DON, Skin Cancer Day Surgery, VIC
"From an auditor and quality point of view, it is just so simple and easy to use and all the information is available in real time."
Tanya Bennett - Risk and Quality Manager, SMS Healthcare, NSW
"We have implemented Risk Clear across 2 hospitals with it transforming our quality, risk and
task management reporting.
It has a user-friendly interface with staff being able to seamlessly navigate the platform, and
with our auditors being well-acquainted with the system, it has ensured a smooth and
transparent auditing process.
Giselle and John actively seek feedback and are open to suggestions, constantly working to
incorporate new features and improvements which has allowed us to shape the system
according to our needs."
Shona Spendlove - Clinical Manager, Northern Endoscopy Centre and Southern Endoscopy Centre, SA
As a healthcare professional who has used numerous incident management software
programs in the past, I can confidently say that RiskClear is by far the best. Our hospital has
been using this software for over a year now, and the positive impact it has had on our
incident management process and mitigation of potential risks is remarkable.
One thing that stands out to me is how easy it is to capture the information we need to
implement our risk management and quality improvement programs. With RiskClear, we
can log risks and hazards and create multiple risk registers to manage and monitor current
and potential risks. This has been essential for our organisation as it has allowed us to
proactively identify and address potential issues before they become major problems.
Another great feature of RiskClear is the ability to analyse and act on incidents and near
misses. This has helped us to improve our incident reporting processes and provide better
feedback to staff reporting the incident. As a result, our staff are more engaged and
empowered to contribute to the safety culture of our organization.
Overall, we have experienced a significant improvement in our hospital's risk management
and quality improvement programs since implementing RiskClear. The software has helped
us to identify and mitigate risks more quickly, leading to better outcomes for our patients
and staff. I highly recommend this software to any healthcare organization looking to
improve their incident management and ultimately enhance the quality of patient care.
Karina Quinton, Bathurst Private Hospital, NSW
“Our continued success has been driven by the simplicity and customisation of RiskClear that has helped us create the perfect workflow. The Platform is easy to use, staff are engaging and use RiskClear to identify gaps and implement quality projects that enhance patient outcomes. With the fantastic training and support from John and Giselle we love using RiskClear”
Eva Naidoo - General Manager/Director of Nursing, Camden Surgical Hospital, NSW
"I love your program and it just keeps getting better."